Watch the demo video, organised into chapters, to see how the Behaviour Help App supports Functional
Behaviour Assessments and Positive Behaviour Support planning.
Choose the number of individuals (clients, participants, or students) you wish to support through the
app and get started instantly with a simple annual subscription.
The Behaviour Help App prioritises information security, client privacy, and responsible AI governance.
Safeguarding user data and maintaining strict confidentiality are central to how Behaviour Help
operates.
NDIS Commission Compliance
Information entered into the Behaviour Help App for AI-supported analysis is de-identified, ensuring that
no personal or identifiable information is disclosed to AI systems. This approach aligns with
Australia’s AI Ethics Principles and supports the safe, ethical use of technology in behaviour support.
We operate in alignment with guidance from the NDIS Quality and Safeguards Commission regarding the use
of artificial intelligence in the development and review of behaviour support plans.
The Behaviour Help App is designed to support practitioner-led decision-making, with AI used as an
assistive tool only. AI does not replace clinical judgement, professional accountability or
decision-making.
The Behaviour Help App supports the behaviour support practitioner to prepare for, guide, and document
consultation with the participant, their family, carers, and relevant stakeholders, while assisting with
Functional Behaviour Assessment and Positive Behaviour Support plans documentation. This ensures
behaviour support plans remain person-centred and evidence-informed.
AI-generated outputs are treated as draft support only and are critically reviewed, refined, and
validated by the practitioner to ensure accuracy, relevance, and alignment with best practice and
regulatory requirements.
Our approach supports compliance with the NDIS Act 2013, the NDIS Code of Conduct, and the NDIS
(Restrictive Practices and Behaviour Support) Rules 2018.
Personal information is never sold, shared with third parties, or used to train external AI systems. All
data remains securely stored within the Behaviour Help environment and is only accessible to authorised
users within your organisation.
Secure & Controlled AI Environment
Our AI operates within a secure, controlled environment designed to maintain strict confidentiality and
protect sensitive information. The platform is designed to support clinical decision-making, not replace
it, ensuring practitioners remain in control of how information is used, interpreted, and applied.
Continuous Security & Privacy Strengthening
We continuously review and strengthen our security and privacy practices to ensure information is handled
with the highest level of care and protection. This includes ongoing monitoring, system improvements,
and alignment with best-practice data protection standards to support safe and ethical use of the
platform.
Independent Security & Compliance Assurance
Behaviour Help App has been independently assessed against internationally recognised security and data
protection standards, including:
SOC 2® Type II Attestation – Covering the Trust Services Criteria for Security,
Availability, and Confidentiality,
ISO/IEC 27001:2022 Certification – Confirming a certified Information Security
Management System (ISMS),
GDPR Alignment Supporting strong data protection and privacy practices.
These independent certifications demonstrate Behaviour Help’s commitment to maintaining
robust governance, strong data protection controls, and secure handling of sensitive information.
Dolly Bhargava, an NDIS Registered Specialist Behaviour Support Practitioner and Speech
Pathologist, is a leading expert in supporting individuals with complex emotional and
behavioural challenges.
With degrees in Speech Pathology and Special Education, she has developed highly regarded
Positive Behaviour Support (PBS) resources that are used internationally.
Dolly has over 26 years of experience working with families, educators, and care providers and
has used this extensive experience to develop the Behaviour Help App, designed to create
meaningful and lasting positive change in the lives of the individuals you support.
